ServiceMaster is a full service restoration company that handles all types of disasters from start to finish.

  • We are a fully Certified Restoration firm.

  • We are also a Licensed General Contractor, with an “unlimited” license.

  • The quality and service provided on a job is paramount, and we pride ourselves on doing the job right.

  • Our customer satisfaction rate is 97%.

  • Our company is in the top 200 of over 4000

  • Steve and Carol McKee: Owner and COO Steve has been in the restoration industry since 2002. During this time he has achieved five different certifications: Advanced Structural Drying, Water Restoration Technician, Odor Control Technician, Fire Smoke Restoration Technician, and has received training for Certified Microbial Remediation. Steve and his wife Carol have run the business since 2002; Carol handles Accounting and Human Resources while Steve mainly deals with the day to day operations. They have two wonderfully talented children. Their daughter works in the finance industry and their son is enrolled at UNC-Charlotte, in cyber security.


  • Joy Anderson: Customer Advocate Joy has been working in customer relations for over twelve years and has been with ServiceMaster since 2010, as a part of our marketing team. She loves working with our customers to ensure complete customer satisfaction. In her spare time Joy enjoys spending time with her family and friends.


    Pat McKee: Mitigation Manager Pat has been working to serve customers for many years. He has achieved three certificates: Water Restoration Technician, Fire & Smoke Restoration Technician and Applied Structural Drying. Patrick is blessed with two daughters. His youngest daughter has an enormous passion for animals and  volunteers at a local animal shelter. His oldest daughter graduated from Aveda and is employed at a local salon.


    Russell Robinson: Level IV Certified Water Technician Russell has been enjoying his career in the restoration business since 2000. These years have brought Russell’s talents out in many ways including his six outstanding certifications: Advanced Structural Drying, Water Restoration Technician, Odor Control Technician, Fire Smoke Restoration Technician, Certified Microbial Remediation, and Certified Microbial Remediation Supervisor. When Russell is not restoring homes and businesses, his passion is spending time with his daughter. They both enjoy watching Disney movies, board games, and playing outside on the jungle gym. He also enjoys an excellent SC Game Cock football game with his friends!


    Jamie Erausquin: Level II Certified Water Technician Jamie has been with ServiceMaster since 2008. In that time, he has learned about all aspects of the restoration industry. Jaime is a Certified Water and Fire Technician. As a master carpenter, he is also highly qualified for reconstruction. Jaime is a devoted family man to his wife Chelsea, 13 year old son Nathan, 7 year old daughter Carmen, and his white German Sheppard, Snow. In his free time, Jaime enjoys spending time with family and friends.


  • Brent Jonas: Senior Reconstruction Estimator Brent has been with ServiceMaster since 2010 and brings 16 years of construction experience. He graduated from Western Carolina University with a Bachelor’s Degree in Construction Management and a minor in Business Administration. Brent lives in Mt. Holly, NC with his wife and young son. He enjoys all sports, particularly Panther football!


  • Joseph Smith: Business Development Joe joined our ServiceMaster team in 2012 bringing over 10 years of experience in the Restoration Industry. Prior to that he spent 18 years in insurance, which included being a large loss adjuster with Nationwide. Joe holds a CMRS and CMCA certificate from the American Council for Accredited Certification. A native of Stanly County and a graduate or UNCC, Joe and his wife Kathy reside in Oakboro, NC. They have three grown daughters. Joe enjoys all sports, especially ACC basketball and NFL football.

  • Kate Bishop: Mitigation Estimator Kate joined our team in 2015. She graduated from the University of Maine with a degree in Business Administration, with a concentration in Marketing. Kate resides in Wesley Chapel with her husband, three of her four children, her mother, two cats and two dogs! In her free time she loves to be outdoors and spend time with family and friends.

  • Jackie Glair: Accounts Payable Jackie has been with ServiceMaster since 2010 bringing 15 years of experience in her field.  Jackie moved to Charlotte from Buffalo, N.Y. mainly to enjoy the beautiful Carolina weather!  In her downtime Jackie loves rollerblading, scrap booking, cooking and gardening.  She has a son at Temple medical school and a daughter in college at UNCC and enjoys being an “empty nester”. Jackie currently lives in Waxhaw with her husband and 2 dogs and frequently travel to the beach to visit with family.

  • Justin Price: Project Manager Justin joined the ServiceMaster family in 2014. Justin resides in Pageland, SC with his wife, Jessica, and their two children Ella and Luke. Justin loves the outdoors where he enjoys hunting, fishing and most of all, his Carolina Gamecocks. Justin graduated from Horry-Georgetown Tech in 2010, where he received his Associates degree, majoring in Civil Engineering.“I enjoy restoring our customer’s homes and their lives back to normal conditions. It’s self-rewarding to walk away from a project that returns a smile back from our customers.”

  • Heather Cooper: Mitigation Administrator Heather joined our company in 2016. She handles all of the daily administrative duties of the company. Heather brings a background of 20+ years as an administrative/executive assistant in construction.  She is a wife and mother of a 16 year old daughter named Shelby, a step mom to her son Brandon and a proud owner of a very spoiled Beagle named Peanut. She will be married 19 years in June. Heather enjoys spending time with her family, reading good books, listening to music and just having fun. She loves the Panthers and the Tarheels!  Go National Champs!